Social Media Operations Lead
As a Social Media Operations Lead at MaxiMize Infinium, you will oversee social media operations at sovereign scale, managing the systems, workflows, and teams that deploy content across 50+ platforms through PERCEPTION X2. You will ensure RICOCHET CATALYST X amplification delivers 250% engagement boost and CLAIRVOYANCE CX analytics drive continuous optimization.
The Role
About the Role
The Social Media Operations Lead manages the operational backbone of our social media practice — the workflows, publishing systems, community management protocols, and team coordination that enable sovereign-scale social media operations. This is operations leadership at the intersection of technology and strategy.
You will oversee social media operations for political campaigns, government digital programs, and corporate brand management across 18 countries. Your operations will be powered by PERCEPTION X2's multi-platform deployment ecosystem, RICOCHET CATALYST X's syndication infrastructure, and CLAIRVOYANCE CX's real-time intelligence platform.
This role demands operational excellence at scale — you must ensure every post, response, and campaign deployment is executed flawlessly across an unprecedented platform footprint while maintaining the agility to respond to real-time developments.
What You'll Do
Responsibilities
- Oversee all social media operations including publishing, community management, and campaign execution across 50+ platforms
- Manage and develop a team of social media managers and coordinators ensuring operational excellence
- Design and optimize social media workflows, publishing systems, and quality assurance processes for PERCEPTION X2 deployment
- Coordinate social media operations across time zones and markets to ensure 24/7 coverage and timely engagement
- Establish operational standards and best practices for RICOCHET CATALYST X social media amplification
- Monitor social media operations performance using CLAIRVOYANCE CX dashboards and implement continuous improvement
- Manage social media crisis response protocols and escalation procedures for client accounts
- Oversee social media technology stack including management tools, analytics platforms, and automation systems
- Coordinate with content, design, and strategy teams to ensure seamless social media content production pipeline
- Produce operational performance reports and resource allocation recommendations for leadership
What You Bring
Skills & Expertise
Required
- 6+ years of social media experience with at least 2 years in an operations management or team leadership role
- Deep expertise in social media operations, publishing workflows, and community management at scale
- Experience managing social media teams and coordinating operations across multiple accounts and platforms
- Proficiency with enterprise social media management tools and analytics platforms
- Strong project management and process optimization skills
- Experience with social media crisis management and rapid response protocols
Preferred
- Background in political digital operations or government social media management
- Experience with social media operations at enterprise scale across international markets
- Knowledge of PERCEPTION X2 and RICOCHET CATALYST X social media infrastructure
- Experience with social media automation, chatbots, and community management technology
- PMP or equivalent project management certification
Requirements
Qualifications
- Bachelor's degree in Marketing, Communications, Digital Media, Business, or related field
- 6+ years of social media experience with demonstrated operations management success
- Proven track record of leading social media teams and delivering operational excellence at scale
- Experience managing social media operations in high-stakes environments
Growth
What You Will Learn
- Advanced Marketing Digital operations and strategic implementation
- Client engagement leadership and stakeholder management
- Technical mentorship and team capability development
- Platform architecture decisions affecting all 18 country deployments
- Cross-platform integration expertise across all 10 proprietary systems
Career Trajectory
Growth Opportunities
The path forward is defined by impact, not tenure. Every role opens doors to greater responsibility and broader strategic influence.
Advance to Director of Social Media Operations leading all social media infrastructure and teams
Transition into VP of Digital Operations overseeing all digital marketing operations
Expand into Head of Digital Operations role bridging social media, content, and paid media operations
Develop into specialized digital operations strategist for sovereign-scale campaigns
Career Growth Path
Built In-House
The Platform Advantage
You will work directly with proprietary platforms that are not licensed, not white-labeled, and not outsourced. Every system is forged in-house.
Related Services
Strategic Impact
Why This Role Matters
Marketing at MaxiMize Infinium operates at a scale inaccessible to conventional agencies. PERCEPTION X2 deploys across 50+ platforms with 15+ language support. RICOCHET CATALYST X distributes content through 1,000+ syndication points with 340% average reach increase and 250% engagement improvement. CLAIRVOYANCE CX provides real-time campaign intelligence with 89% prediction accuracy.
3
Proprietary Platforms
18
Countries Served
100%
In-House Built
What Sets Us Apart
Key Differentiators
Zero Third-Party Dependencies
Every platform is built entirely in-house. Not licensed, not white-labeled, not outsourced. Full control over every component.
Sovereign-Scale Impact
Work on technology deployed across 18 countries with real-world mission-critical applications at the highest levels.
Direct Ownership
Own your projects from day one. No bureaucratic approval chains. Your work ships directly to production environments.
Continuous Learning
Mentorship from domain experts, hands-on cross-platform exposure, and structured career progression paths across all tracks.
Our Principles
The four pillars of our work ethic — believed in, preached, and actually followed.
Commitments
We clearly commit what we can do, by when we can do it and how we would do it. And then we do it.
Confidentiality
We are extremely paranoid about protecting the confidentiality of what we do, for whom and how we do it.
Comfortability
We ensure comfortability of you and your team with ours, which can only come from complete transparency.
Capability
We keep improving our already awesome capabilities by investing all resources at our disposal.
Core Values
The principles that define how we operate, who we hire, and what we deliver.
Sovereignty First
Every engagement strengthens the strategic sovereignty of our clients. We do not create dependency — we build self-sustaining capability.
Outcome Obsession
We measure ourselves by results, not efforts. 15 out of 18 political victories. 500+ elite clients. 1,250+ projects completed. Zero security incidents.
Absolute Discretion
What happens within MaxiMize Infinium stays within MaxiMize Infinium. Compartmentalized operational workflows ensure information is shared only with those who need to know.
Technological Supremacy
Our platforms are not tools — they are instruments of strategic advantage. Built in-house, refined through real-world deployment. Not licensed. Not white-labeled. Forged.
Ethical Imperative
We operate within legal and ethical boundaries while maximizing impact. We decline projects with questionable motives.
Infinite Ambition
No ceiling on capability. No limit on scope. No boundary on ambition. We pursue outcomes that others consider impossible.
Reality of the Role
A Day in the Life
Every day as a Social Media Operations Lead at MaxiMize Infinium is different. Here is what you can expect.
Morning: Strategy and Analysis
Your day typically begins with a stand-up through LITHVIK N1, reviewing overnight data and flagging any urgent items. You will dive into analytical work — examining workflow data, running simulation models, or reviewing dashboard metrics — with full ownership of your deliverables from day one.
Collaboration happens organically. You will sync with domain experts across GOVERN G5, CEREBRAS P5, S3-SENTINEL, or whichever platforms are relevant to your current projects. There are no approval chains — just focused work with clear ownership.
Afternoon: Execution and Delivery
After lunch, the focus shifts to execution. You will be building, analyzing, or delivering — depending on where your current projects stand. Cross-functional collaboration peaks in the afternoon as teams align on deliverables and next steps.
You will engage with clients or internal stakeholders to present findings, walk through optimization recommendations, or demo new capabilities. Every presentation is an opportunity to demonstrate the direct impact of your analytical work on operational outcomes.
Evening: Reflection and Planning
The close of day is for documentation, knowledge capture, and planning tomorrow. You will update your project tracking, log key findings in our internal knowledge base, and align on priorities for the next day through LITHVIK N1's task management.
No two weeks are the same. Projects evolve, priorities shift, and new challenges emerge. You will be empowered to manage your own time and prioritize work that drives the greatest impact.
Weekly Rhythms
Each week includes team syncs, cross-track knowledge shares, and project check-ins. You will participate in structured mentorship sessions, occasional client workshops, and internal innovation sprints where new ideas are evaluated and advanced.
Performance is measured by outcomes, not hours logged. We care about the quality of your analysis, the impact of your recommendations, and how effectively you collaborate with the broader team.
Candidate Profile
Who Succeeds Here
The best Social Media Operations Leads at MaxiMize Infinium share these characteristics, regardless of background or pedigree.
Impact-Driven, Not Activity-Driven
You measure success by outcomes delivered, not hours worked. You seek problems to solve, not tasks to complete. You are energized by the chance to create measurable, lasting change.
Comfortable with Ambiguity
Our work operates at the frontier of what is technically and politically possible. You thrive in environments where problems are not well-defined and solutions require creative, cross-disciplinary thinking.
Deep Expertise with Breadth
You have genuine mastery in your domain — whether it is analytics, engineering, strategy, or design — but you are also curious about adjacent fields. The best work at MaxiMize Infinium happens at the intersection of disciplines.
Ownership Mentality
You treat every project as if it were your own company. You do not wait for instructions — you identify what needs to be done, rally the necessary resources, and drive it to completion. You take accountability for results, not just effort.
Mission Alignment
You care about the work MaxiMize Infinium does — transforming government operations, securing critical infrastructure, enabling better public services. You are motivated by more than a paycheck. You want your work to matter in the real world.
Technology Stack
Tools & Technologies
As a Social Media Operations Lead, you will work with these proprietary and industry-standard tools.
Proprietary Platforms (In-House)
Perception X2
Proprietary — Built in-house at MaxiMize Infinium
Ricochet Catalyst X
Proprietary — Built in-house at MaxiMize Infinium
Clairvoyance Cx
Proprietary — Built in-house at MaxiMize Infinium
Industry-Standard Tools
Data Analytics Platforms
Collaboration & Communication
Project & Task Management
Visualization & Reporting
Secure Development Environments
Cloud Infrastructure
Application Process
Interview Process
Our hiring process is thorough but respectful of your time. Here is what to expect.
Application Review
Submit your application through our portal. Our talent acquisition team reviews every submission within 5-7 business days. We look for alignment between your experience and the role requirements.
Recruiter Screen
A 30-minute phone or video call with our talent acquisition specialist. We will discuss your background, motivation for the role, career aspirations, and answer any questions you have about MaxiMize Infinium.
Technical Interview
A 60-minute deep-dive with the hiring manager and team leads. You will discuss your directly relevant experience in detail, work through scenario-based questions, and demonstrate your problem-solving approach.
Leadership Interview
A conversation with senior leadership to assess your strategic thinking, cultural alignment, and long-term potential. This is a two-way conversation — bring your questions. We want you to evaluate us too.
Offer & Onboarding
Successful candidates receive an offer within 48-72 hours of the final interview. We provide competitive compensation, comprehensive benefits, and a structured 30-60-90 day onboarding plan to set you up for success.
Platforms You'll Work With
Related Positions
Frequently Asked Questions
The Social Media Operations Lead manages the operational backbone of our social media practice — the workflows, publishing systems, community management protocols, and team coordination that enable sovereign-scale social media operations. This is operations leadership at the intersection of technology and strategy.
You will be part of the Marketing & Digital Promotion track, working alongside specialists across MaxiMize Infinium's 3 proprietary platforms. Our teams are cross-functional and operate with full autonomy on their domain.
This role is based in New Delhi, India. Our proprietary platforms require secure, on-premise development environments.
Every team member has access to mentorship from domain experts, hands-on project ownership from day one, and direct exposure to sovereign-scale strategic technology. Career growth follows structured progression paths across all 10 proprietary platforms.